Oration (Convai)
Why consider Oration (Convai)
Australian-built agentic voice AI overlay — deploys in days
SaaS plug-in on top of ANY existing contact centre (no rip-and-replace)
Replaces legacy IVR with conversational AI
Deflects unnecessary calls, identifies customers, determines intent, automates resolutions
Business-led configuration — no IT required
Voice biometrics, chatbot, reporting, and analytics
20+ years Convai ANZ contact centre expertise
ANZ-native vendor with local support
AI Agent Capability
Core product is purpose-built agentic voice AI for ANZ CC market. Strongest overlay play. Go-to when prospect wants AI without platform change.
Native Integrations
Who is Oration (Convai) best suited for?
Any organisation wanting AI agents without changing their existing contact centre platform. Fast-deployment AI overlay. ANZ businesses wanting a local vendor.
Questions to Ask Oration (Convai)
- 01
Integration specifics with prospect's existing CCaaS platform
- 02
Pricing model for projected call volumes
- 03
Voice biometrics accuracy and compliance in ANZ
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